More than 60% of web traffic now comes from mobile devices. If your site does not work well on phones, you are turning away the majority of potential customers before they even see what you offer. This is not a future trend – this is the reality right now, and I see businesses ignore it constantly.
What Mobile-First Actually Means
Mobile-first design starts with the smallest screen and scales up, rather than building for desktop and trying to squeeze it onto phones. This approach forces you to prioritize what matters most. When you only have a 375-pixel wide canvas, you cannot waste space on fluff.
Touch Targets Matter
Buttons need to be at least 44 pixels tall for comfortable tapping. Links placed too close together cause frustrating mis-taps. Test your site by actually using it on your phone – not just viewing it. Try to complete your contact form. Try to navigate your menu. If you get frustrated, your customers definitely will.
Speed on Cellular
3G and spotty 4G connections still exist, especially in rural areas. A page that loads in 2 seconds on wifi might take 8 seconds on a weak signal. Compress images, minimize scripts, and test on throttled connections. Chrome DevTools lets you simulate slow connections. Use it.
Forms Need Simplification
Nobody wants to fill out a 10-field form on their phone. Ask for the minimum – name, email, maybe phone number. Every extra field drops your conversion rate by 5-10%. I have seen contact form submissions double after removing unnecessary fields.
Test Across Devices
Chrome’s device emulator helps, but nothing replaces testing on actual phones. Borrow devices from friends and family to check different screen sizes and operating systems. That bug that only appears on older Android phones? Your emulator will not catch it.
Quick Wins
Make phone numbers clickable with tel: links. People on their phones want to tap and call, not copy and paste. Use hamburger menus that do not require precision targeting. Ensure text is readable without zooming – 16px minimum font size. These small details add up to an experience that feels professional and considered.